Getting Started!

Congratulations on taking the first step towards your brand new website.  I’m so excited to be working on your new website project.  Before I can start I will just need a few things from you.  It might also be useful for you to know my process and how things will work.  As always, if you have any questions, please never hesitate to contact me.

Some useful information to get

YOU STARTED!

Collecting Content

After you have signed your proposal and paid your deposit, I’ll need to collect as much content as possible from you.  This will include login details, emails, domain and hosting details, logos, images etc required to build your website.

To do this, I like to use an online app called Trello.  This helps me get to get things right the first time, meaning less email back and forth, fewer revisions and your website going live faster.

It will also help you see what content you need to organise.

I will set up a Trello Board for your project and invite you to join.  I will also set up a dropbox account for you to deposit any large images, logos etc that you may have.

Remember, the more information you give me upfront, the faster I will be able to build your website.

Communication

Digital Lemonade is an online business, which means that my main communication is via email. This allows me to take note of all design requests, stick to our deadlines and work as productively as possible.

In-person meetings can be arranged but depending on your package may incur a fee.  You’ll also need to take into account that I am based on the Gold Coast.

I’m also happy to arrange a phone or video chat. Please email me so we can arrange a time that suits us both.

My Working Hours

I’m open Mon – Fri  9am–3pm (Queensland time) excluding public holidays.

I also like to take the occasional holiday or long weekend.  I will let you know in advance if any upcoming leave may impact your project in any way.

I have limited working hours during the school holidays, but again, I’ll let you know in advance if this will affect your project.

The Team

Well, that will be me, Robyn.  I am the creative behind Digital Lemonade and have been creating beautiful websites for the last 7 years.

I absolutely LOVE creating, designing and building new projects, and I make sure I am always learning new stuff to keep up with the continually evolving technology of today.

I also work with some AMAZING copywriters, digital designers, social media experts and techy geeks who help me when I need it.  I will always let you know if there is someone other than me working on your project.

What's Included

These features are included in ALL of my websites:

  • Professional Website Design
  • Responsive & Mobile-Friendly Design
  • WordPress CMS so you can easily edit your website yourself
  • Website Training Video
  • Google Sitekit Setup
  • Page Speed Optimisation
  • Security Plugin Configuration
  • Free SSL Certificate (if hosted with my preferred provider Siteground)

What's not Included

Depending on your package these features may NOT be included:

  • Website Hosting
  • Search Engine Optimisation (SEO)
  • Website marketing
  • Logo Design
  • Website Copywriting
  • Email Setup
  • Ongoing Website Updates & Support
  • Regular phone calls & meetings

*Please refer to your proposal for full details of what is and is not included in your package.

"

"Wonderful Website makeover.....
Super grateful to Robyn for getting my website back on track and making it look exactly like I wanted clean and white!  Robyn provided an incredible service answered all my questions and then provided a video recording of over 30 minutes to walk me through it virtually. A very happy blogger right here!"

Lynda Watton, The Wonky Camera

"I highly recommend Robyn from Digital Lemonade. Robyn built the new website for our skincare company, Bettyquette, with efficiency and professionalism. The entire process was stress-free, thanks to Robyn’s helpful nature, reliability and extensive WordPress knowledge. She was an absolute dream to work with!"

Kirsten Smith, Bettyquette

"Robyn’s strength is in seeing beyond technology to create websites that are visually beautiful. Her sense of style and colour combined with the ability to get what you are trying to achieve gives her the edge with website creation. She is knowledgeable, generous with her ideas and a delight to work with. I love the website she created for me and I wouldn’t hesitate to use her services again."

Jenny Johnson, Jenny J Coaching

"Robyn is an amazing designer.
I Couldn’t recommend her highly enough for anyone to use for their business needs.
Her standard of work and attention to detail is excellent. Robyn really was there from the beginning designing & setting up my Instagram & Facebook page.  She has now just completed my website.
There’s no limit to what she can do.
Amazing!"

Jacob McGrath, JM Coastal Carpentry

"I really liked working with Robyn on my website. She did a great job and was able to accommodate everything that was on my wish list in terms of structure and design. I had a very clear idea of what I wanted and she was great to work with. I think I was probably one of her more challenging clients, so I appreciated her patience and great service. She was quick to respond to my feedback and implement it. The video tutorials she provided to me on the completion of the website were good also. I'd highly recommend her services."

Katie Stafford, Girl and Grain

"Robyn helped me redesign a very established site, bringing new clarity and MUCH better navigation for users. Her patience with dealing with the endless 'bits and pieces' involved in this endeavour was much appreciated, and the results are terrific. Thank you!"

Allison Tait, AL TAIT - Author

"Robyn is super knowledgable and very patient when it comes to dealing with those of us with a lot less experience in this area! She is prompt and friendly and offers the appropriate advice when required. I have thoroughly enjoyed working with Robyn and would highly recommend Digital Lemonade to anyone that was seeking the development of a professional website."

Rae Thorneloe, Radiant Life Yoga

"Robyn is knowledgeable, creative and patient. She has great ideas that she executes quickly and very clearly shows what's been done and what's possible. I'm so glad I found her to overhaul my Wordpress website and highly recommend her."

Bron Maxabella, Mumlyfe

"Fantastic service helped us out of a tricky situation in no time at all highly recommend for all your website requirements and design aspects Thanks"

Robina Laundry

HOW MY PROCESS WORKS

I like to keep projects super simple so that you can follow along with the progress from start to finish. I am to leave my clients feeling confident and empowered using their new website as well as of course, being totally in love with it.

01. Proposal

I’ll send you a brief form asking you to tell me EVERYTHING about your business and how you’d like me to help you. We’ll look at a convenient time to have a 30 min phone call to make sure I fully understand your brief.  From here, I will provide you with a proposal.

02. Question Time

Once you’ve read your proposal, it is now your chance to ask me any questions you like, to make sure that we are both on the same page with your project requirements.

03. Confirmation

Once you have confirmed the final quote, you will need to accept my proposal and pay a 50% deposit to get this project started.

04. Homework

Now it’s your turn to do some work.  I will send you another form to complete so that I can collect all the content I need from you to build your website.

05. Making Magic

This is where I work my magic.  Once your home page is built I will send you some designs that will nail the look and feel of your website.

06. Approval

Once you have approved my design I will roll them out across all website pages and test that it is all working as it should.

07. Final Tweaks

Now that your website is almost ready to launch, you will need to go through each page and check that everything on your brief has been met.  You can request one change per page at this stage.

08. Launch Day Baby!

Once you have paid your final invoice it’ll be time to reveal your STUNNING new website to the world.