website care plans

Website Care Plans

“Taking care of  and maintaining your website is a whole lot cheaper than fixing it when it breaks.”

Having a website care plan is SO important! We wish we could tell you that your website would stay as perfect as the day you launched it,  but things in the web world change in a flash and sadly websites people set & forget soon lose their edge. It’s like everything else in life, you get out what you put in.  Websites need ongoing love and attention. How your website not only looks but performs and functions is what is going to keep your visitors/customers using it or send them elsewhere.

Our website care plans can take care of all the techy stuff like plugins, updates, backups, analytics, performance reporting, optimisation etc and keep your website working at its best all the time.  We’ll even send you monthly reports converting all that gibberish into plain English.  You’re welcome!

Building a website is a big investment for your business so it would be foolish not to take care of it. To avoid your page speeds slowing down, declining Google rankings and outages, websites need to be regularly maintained.  We have created three website care packages for you to choose from, depending on the size and complexity of your website.

CHOOSE A WEBSITE CARE PLAN THAT SUITS YOU

Just in case, any errors occur on your website during the month,  we include up to one hour of troubleshooting to repair the issue/s. You can also request for us to restore a website backup for you once per month at no extra cost.

FREQUENTLY ASKED QUESTIONS

We’ve got your website under our wing.  Our constant testing means that we are always making sure your website is allowing the best customer user experience.  We do this by performing manual checks and performance scans.

We keep regular backups of your WordPress website in a secure location in the cloud for safe-keeping. If your site is affected by tech issues, malware, or accidentally edited/removed – We can easily restore your site to its old safe without stress.

Do I have to take out a care plan?

Absolutely not!

However, it is our job to let you know about them.   If you decide to decline our website care plan, there’s a lot that can go wrong. Here are the top reasons I recommend you make sure your website is maintained:

 

  • The site will not be optimized which leads to poor performance, slow loading times and a gradual loss of Google SEO rankings.
  • The site’s tools, plugins, themes and WordPress itself will quickly go out of date which is the #1 leading cause of website hacks. It’s incredibly important to keep ALL your website tools and plugins up-to-date.
  • You’ll have no backups or restore points so if the site gets hacked or breached, you could lose all your content, pages and Google ranking.
  • You won’t get a monthly report overviewing your site traffic, page views, etc.
  • Most importantly, you won’t have us as your trusted webmaster to assist you with quick updates, tweaks, website issues, etc. Often you’ll have to try getting a hold of your hosting company for any assistance.

Will I be locked into a contracts?

Nope!

You are not locked into a contract, however, We do have an agreement that needs your authorisation. The agreement keeps both you and Digital Lemonade safe in the unlikely event that anything should go wrong. A 7 day written notice is all we require to terminate maintenance services.

Why is it important to keep my website safe and secure?

It is imperative that you protect your business from ever-evolving online security risks and malware.

We use a bunch of the latest professional tools to conduct ongoing security checks on your website, which will hugely reduce the risk of your site being hacked.

If your website is not secure, it is potentially unsafe for your customers to use (especially if they buying things from you).

Google can also black-list any un-secure websites, marking them as unsafe which can also affect your rankings on search engines – and we don’t want that!!

Why is it important for my website to be up to date?

The world wide web is full of security risks and things that could break your website in a nano-second.  Luckily it is also full of  IT superheroes who are constantly finding smarter ways to do things.

This is why updates to WordPress software and its ginormous list of plugins are regularly available. It’s these updates that keep your website loading fast across devices, working smoothly without a hitch in ALL modern browser versions, and best of all offering the ultimate user experience.

Hello happy customers!!

all services

Website Design

We build stunning, premium websites that are both functional, responsive and affordable.  Crafted with both passion and experience to reflect the real essence of your business.

E-Commerce

If your business needs to sell products or services, create memberships and take payments then is for you! Designed to showcase those products and pop them up on centre stage!

Website Care Plans

Taking care of your website is a whole lot cheaper than fixing it when it breaks.  We’ll take care of all the techy stuff so you can concentrate on making your business rock!